Website Maintenance Services

Website Maintenance Service

Website Maintenance

We manage your WordPress website for performance, speed, security, improvement & backup.

Let our experts take care of your website so that you can focus on your business.

  • 24*7 Website Monitoring
  • Unlimited Techinal Support
  • Content Change
  • Hosting Support
  • Website Security
  • Regular Backup
  • Monthly Reporting
Website Maintenance service
Website Maintenance service

About Website Maintenance

The program is made of years of experience and enhanced by keeping systemization and client satisfaction in focus. We are continuously improving and adding more features to it. Our objective is to make this program so robust that any falling under our website maintenance program will be fast, safe and secure.

How Website Maintenance Works

1. Pick a website maintenance plan

shape
PPC Campaign

We will help you decide which plan is the best fit for your website and budget.

2. Give Access to Annexal

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Annexal - Phone

Our team will guide you on what website access we will need.

3. We Get to Work

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campaign onboard

We roll up our sleeves and get stuck in, starting with a comprehensive website audit to determine the health of  your WordPress website.

3. Enjoy

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campaign onboard

You can now rest easy knowing SiteCare is securing your website.

Pricing Plan

Start with the Foundation You Need for Great Website Rankings

WP-Essential

For Single Website

$100/mn

Cancel Anytime
No Contracts
5 Hours Total Support
2 to 3 Days Turnaround Time
Additional Hours @ $15/hour
For Single Website

WP-Optimum

For Two Websites

$200/mn

10 Hours Monthly Support
2 to 3 Days Turnaround Time
Up to 2 Websites
Additional Hours @ $15/hour

WP-Intense

For Four Websites

$300/mn

20 Hours Monthly Support
1 to 2 Days Turnaround Time
Up to 4 Websites
Additional Hours @ $13/hour

FAQ

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What happens if a plugin or theme update breaks my site?

The simple answer is that we’ll work with you to fix it. We go out of our way to ensure compatibility before we update plugins, themes, or WordPress core software, but sometimes the results of an update are unexpected and things break. If an update we perform causes something to break, we’ll spend up to 1 hour trying to fix the problem. If we are unable to get the latest version of the theme or plugin to work properly on your site, we’ll roll back the update to the most recent stable version, and provide you with a recommendation for a path forward to get the issue resolved.

What happens if my site is hacked?

Our team will assist until your website is clean, safe, and back online. In the event of a site hack that requires professional remediation from our trusted partner, Sucuri, we’re able to offer their services at a discount to our clients.

How many support requests can I submit each month?

You can ask us as many questions as you’d like, and if your request is covered by your plan, then we’ll take care of it right away. Our plans include up to fifteen (15) minutes of issue investigation per request at no additional charge. If the issue requires more involved analysis and investigation, we will send a cost estimate to investigate and resolve the issue.

How does your maintenance retainer work?

The SiteCare Pro plan includes a two (2) hour support retainer every month.

If there are any unused retainer hours at the end of a month, they may be rolled over into the following month’s hours. Any rollover time from a previous month expires at the end of the following month. For example, all of January’s retainer hours must be used by the end of February or they will expire.

Another benefit of the retainer is fractional-hour billing. Non-retainer clients pay a one-hour minimum on all requests.

Do you offer discounts for managing more than one site?

Yes, we offer improved pricing for clients with 5 or more sites.

What’s your refund policy?

We offer a full refund within the first 30 days of purchasing one of our plans. If you’re unsatisfied with our service for any reason during your trial period with us, we’ll give you back 100% of the money you gave us.

If following the trial period you wish to cancel, you can do so at any time. We don’t offer pro-rated refunds for monthly subscriptions. However, if you’ve paid for an annual subscription and wish to cancel, we’ll issue a refund for the remaining months of your subscription.

Do you work with agencies?

Yes. We partner with many agencies to make sure their clients are well supported once their site has launched.

By offering one of SiteCare’s WordPress maintenance plans, agencies can deliver greater value to their clients, improve their bottom line, and add a new profit center for future growth.

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Does my subscription cover theme and plugin license renewals?

We include access to our enterprise-level licenses for helpful software, like Akismet, Video User Manuals, and WP Migrate Pro. Our clients are responsible for paying to renew all other plugin and theme licenses for their site.

What’s the best way to contact you?

To learn about our WordPress maintenance services, please fill out this form

Do you offer web hosting?

Yes, we offer a managed cloud hosting plan that perfectly complements our WordPress maintenance services.

If you choose to host elsewhere, you can still use SiteCare’s WordPress maintenance services. We work closely with most hosting providers and have direct access to top-tier support with them as well.

Can you help me with SEO?

You bet! Learn more about our SEO services.

What methods of payment do you accept?

We accept payments by ACH, MasterCard, Visa, Discover, and American Express. After signing up, we charge your bank account or card each month on a recurring basis until you decide to make changes to your plan.

Where is your team located?

We are a distributed team located throughout India.

What are your support hours?

Our support hours are 9am-5pm.

What Is Included In Website Maintenance

In a nutshell, we completely manage your WordPress website with respect to technical and  content change. Out Website Management Team takes care of all the following aspects of website management, at very affordable price.

Reporting Dashboard

Website Updates & Changes

Our Developers and designers team is ready to make updates and website changes as per your requirement.

transparent process

Website Security

We carry out regular, weekly and monthly security scans, error and vulnerability reports to fix those on time.

transparent process

Routine Website Backup

Quick weekly, monthly and regular backups facility available to protect & secure your website investment.

no false promise

24*7 Website Monitoring

Our Website Monitoring system monitors your website 24×7 to ensure there is no downtime and alerts.

fast customer support

Unlimited Tech Support

With us, you will get real people working behind to take care of your website to ensure optimum performance.

fast customer support

Monthly Client Reports

We ensure you are always up-to-date with the website changes and updates with our Monthly reporting.

no false promise

Core Or Plugin Upgrade

Our Maintenance team does updates all the core and extensions regularly to avoid any security breach.

fast customer support

Regular Health Check

We do check website health regularly to ensure there is no spam or millitious code on the website.

fast customer support

Website Improvement Recommendation

Our technical team will suggest improvements required in order to keep the website performing at it’s best.

Benefits of Maintaining & Keeping your website Up-to-date

A consisting website updating and maintenance Improves your website

  • Website Peak Performance
  • Improves SEO Results
  • Hand-Holding Support
  • Website Always Up
  • Monthly Traffic Report
  • Safe From Hackers
  • Improves Brand Value
  • Peace of Mind
Website Maintenance service

Clients

What Our Clients Are Saying

baby safe homes

Robert Lock heimer

Work completed on time and to our satisfaction. Helped with issues beyond scope of normal work agreed to. Will be using more in the future.

baby safe homes logo
2020-12-31T11:36:58+00:00
baby safe homes
Work completed on time and to our satisfaction. Helped with issues beyond scope of normal work agreed to. Will be using more in the future.
simple impact media

Evan Lazarus

Tejasvit & the Annexal team is a great company to work with! They are very professional, talented and business savvy which is a very rare combo to find. They are also very responsive to the client's needs with prompt turnaround. I highly recommended all kinds of digital work & design work. I have done (and will continue to do) multiple jobs and all have come out perfect.

simple impact media logo
2020-12-31T11:37:09+00:00
simple impact media
Tejasvit & the Annexal team is a great company to work with! They are very professional, talented and business savvy which is a very rare combo to find. They are also very responsive to the client's needs with prompt turnaround. I highly recommended all kinds of digital work & design work. I have done (and will continue to do) multiple jobs and all have come out perfect.
Mat Auto

Mamadou Sow

Great team to work with. Highly recommended!

matauto
2020-12-31T11:37:26+00:00
Mat Auto
Great team to work with. Highly recommended!
jeffery and walkes

Greg Wilkes

I’ve been working with Tejasvit for over a year optismising my social media marketing. I have been thoroughly impressed with how efficient & responsive she has been throughout. This work has lead to a greater market penetration & return on investment has been significant. I would highly recommend Tejasvit & her team.
jeffery and walkes
2020-01-28T11:27:29+00:00
jeffery and walkes
I’ve been working with Tejasvit for over a year optismising my social media marketing. I have been thoroughly impressed with how efficient & responsive she has been throughout. This work has lead to a greater market penetration & return on investment has been significant. I would highly recommend Tejasvit & her team.
Kristina Lee Jensen Facebook page

Kristina Lee Jensen

There were always there for me. Good team. Great price. Tejasvit and her team are experts at helping you design your ideal website with your vision of color, style, font and layout that makes you and your product or business come alive. You are not just a cookie-cutter image – you are you! Why go for a one-size-fits-all website when you can showcase who you are and what you can do with help from Tejasvit Kaur? Kristina Lee Jensen, Certified Life Mastery Consultant.
2020-12-31T11:38:16+00:00
Kristina Lee Jensen Facebook page
There were always there for me. Good team. Great price. Tejasvit and her team are experts at helping you design your ideal website with your vision of color, style, font and layout that makes you and your product or business come alive. You are not just a cookie-cutter image – you are you! Why go for a one-size-fits-all website when you can showcase who you are and what you can do with help from Tejasvit Kaur? Kristina Lee Jensen, Certified Life Mastery Consultant.
celia faye meisel - Homepage

Celia Faye Meisel

Annexal has helped me to grow my email list with fb ads, she has offered support and consulting throughout the process to refine and make changes to the add to improve the conversion rate. She has helped me with editing images for the campaign as well as running the campaign. She is an excellent communicator and takes quick action on accomplishing her tasks.

celia faye meisel - logo
2020-12-31T11:38:30+00:00
celia faye meisel - Homepage
Annexal has helped me to grow my email list with fb ads, she has offered support and consulting throughout the process to refine and make changes to the add to improve the conversion rate. She has helped me with editing images for the campaign as well as running the campaign. She is an excellent communicator and takes quick action on accomplishing her tasks.

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